Photo: Unsplash/Lukas Kubica
The line of people waiting outside Frost & Flow Recovery Lounge on a recent Saturday morning didn't look like a typical spa crowd. Runners in compression sleeves stood next to office workers in gym clothes and at least one recreational hockey player still carrying a duffel bag, all there for the same thing: a turn in one of the studio's four cold plunge tanks.
Owner Nate Ostrowski opened the downtown Waukesha studio last year after noticing the growth of contrast therapy and cold exposure culture on the coasts and in bigger Midwestern cities like Chicago and Minneapolis, and betting that suburban Wisconsin was ready for its own version.
"People assumed this was going to be a niche, coastal-city thing that never made it here," Ostrowski said. "But Wisconsin already has a strange relationship with cold. Ice fishing, polar plunges into Pewaukee Lake in February, guys who shovel snow in short sleeves. In some ways this audience was already primed for it."
Structuring the Recovery Experience
Frost & Flow's core offering pairs a cold plunge, held at a consistent 39 degrees Fahrenheit, with infrared sauna sessions in a structured contrast protocol: heat, cold, heat, cold, typically over a 45-minute guided session. Staff members, trained in basic contrast therapy safety, monitor clients throughout, watching for signs of overexposure and walking newcomers through breathing techniques meant to ease the initial shock of cold water immersion.
Ostrowski said roughly sixty percent of his clientele are athletes, ranging from high school cross-country runners training on the Fox River trails to adult recreational hockey players from Waukesha's competitive league circuit, using the sessions for inflammation and muscle recovery. The remaining clients, he said, are drawn more by mental health and stress-reduction claims associated with cold exposure, though he's careful in how the studio markets those benefits.
"We're not a medical facility, and I'm upfront with clients about that," Ostrowski said. "We talk about what the research actually shows around inflammation and mood, and we don't overstate it into something it isn't."
Managing Safety in a Fast-Growing Trend
Cold plunge studios remain lightly regulated in Wisconsin compared to more established wellness categories like massage therapy, which means much of the responsibility for safety protocols falls on individual business owners. Ostrowski said Frost & Flow requires new clients to complete a health screening questionnaire before their first session, flagging conditions like uncontrolled high blood pressure or cardiovascular issues that could make cold immersion risky, and recommends they consult a physician if anything is unclear.
The studio has also built in mandatory orientation sessions for first-time visitors, walking them through proper entry and exit technique for the plunge tanks, something Ostrowski said is often overlooked at facilities more focused on the trend's aesthetic appeal than its physiological demands.
Client Whitney Larsen, a 34-year-old marathon runner from nearby Pewaukee, said she was skeptical before her first visit. "I thought it was going to be an Instagram thing more than an actual recovery tool," Larsen said. "But my legs genuinely feel different after a long run week when I've been coming here versus when I haven't."
Ostrowski said he's already scouting a second location in the Milwaukee suburbs, though he declined to name a specific community until a lease is finalized.
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